Weekly Server Maintenance, December 20, 2005 [Completed]
No.607 Date. 2005-12-20(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Tis the season to be jolly...
No.608 Date. 2005-12-20(PST)
Dear Users,
This holiday season is a time for giving and spending time with your friends and family. As a special holiday gift to all our users, there will an addition to the Christmas Event this year. Although announced in an earlier announcement that Antonio would not be included this year, we have decided to re-instate this annual event due to numerous requests sent by the entire community.
Happy Holidays from everyone at Gravity Interactive, LLC!
PaybyCash payment unavailable December 27, 2005
No.609 Date. 2005-12-27(PST)
Dear users,
on December 27, 2005 at 4:30am PST, our payment page will be unavailable for users who wish to use the PaybyCash payment method. This maintenance will take approximately 20 - 30 minutes to complete and the payment method will be available again once the maintenance has been completed. We appreciate your patience while this maintenance is underway.
Weekly Server Maintenance, December 27, 2005 [Completed]
No.610 Date. 2005-12-27(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
These bugs are currently in game and will be a part of the War of Emperium Castle Sieges on Wednesday, December 28, 2005. These bugs have affected all other versions of Ragnarok Online and are being looked into.
We apologize for any inconvenience that this may have caused.
Short Maintenance - December 30, 2005 at 10:00am PST [Completed]
No.612 Date. 2005-12-29(PST)
Dear users,
All servers will be shutdown on December 30, 2005 at 10:00am PST for a short maintenance. This maintenance will address many of bugs that were listed in a previous announcement. The maintenance will take approximately 30 minutes to complete and all servers will be brought back online by 10:30am PST. We appreciate your patience regarding these issues.
During the regular scheduled maintenance on Janurary 3rd, 2005, the Christmas Event will be removed. The Christmas Event Item, Louise`s Santa Hat, will be completely removed from all users during this maintenance period. We hope that everyone enjoyed this event as it was a pleasure to share the Holiday Season with all of you.
Patch Update: January 3, 2006
No.614 Date. 2006-01-03(PST)
Attention All users
The following changes will be made to the iRO Client on January 3, 2006:
- Removal of the Christmas Event and Louie`s Santa Hat.
- Carat Card Description change: INT +2. Increase Max SP by an amount equal to
triple the number of the character`s Job Level.
- Gibbet Card Description change: Add MDEF +5 when character`s INT stat is equal to or less than 20.
*Note: For users that have already compounded this card and equipment combination, the iRO GM Team is allowing these users to separate this combination once per account. If you possess more than one of these card combinations, all compounded items will be separated if indicated. This service is only available for the Carat and Gibbit Card combination.
We ask that all users that wish to separate the card combinations submit the following information to the GM Mailing Service:
Account ID:
Server:
Character Name:
Item(s):
Once this information has been received, further details will be provided by the iRO GM Team regarding this matter.
Weekly Server Maintenance, January 3, 2006 [Completed]
No.615 Date. 2006-01-03(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Weekly Server Maintenance, January 10, 2006 [Completed]
No.616 Date. 2006-01-10(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Website maintenance on January 13, 2006 [Completed]
No.617 Date. 2006-01-12(PST)
Attention Users,
This Friday, January 13, 2006, the website for iro.ragnarokonline.com will be down for 1 hour for website maintenance. This maintenance is scheduled to run from 10am - 11am PST.
During this time the entire website will be inaccessible. This means you will not be able to do account maintenance, subscription payment, BBS viewing/posting, downloading or contact the GM team via the Email inquiry button. Please take care of any critical website tasks before 10am PST 1/13/2006. The game servers and patch server will remain up.
Weekly Server Maintenance, January 17, 2006 [Completed]
No.618 Date. 2006-01-17(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Regarding Website and Registration Issues
No.620 Date. 2006-01-18(PST)
Attention iRO Users,
We are currently aware of the issues regarding our Website and Account Registration Process. We are investigating these issues and are working to resolve this situation as quickly as possible. We will inform you as soon as these services are restored to normal functionality.
If you have registered an international Ragnarok Online account in the past 2 days and are experiencing difficulty with the Account Confirmation process, please email us via the GM Mailing Service. Please also be aware that some email responses may be delayed as a result. We do apologize for any resulting inconvenience, and ask for your patience as we remedy this matter.
Regarding Website issues and Value added services - Resolved
No.621 Date. 2006-01-19(PST)
Attention Users,
The Website, Registration and Valued Added Services issues have been resolved. These services are now available for usage and are restored to normal functionality. We do thank you for your patience and understanding during this process.
Weekly Server Maintenance, January 24, 2006
No.622 Date. 2006-01-24(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Website maintenace on January 27, 2006 [Completed]
No.623 Date. 2006-01-26(PST)
Dear Users,
On Friday, January 27, 2006 the website will be unavailable at 10:20am for approximately 1 hour. Various features of our website will be unavailable during this period. However, payments and account registration will not be affected by this maintenance and will still be available for all users. We apologize for any inconvenience that this may have caused.
Payment System Maintenance on February 1, 2006 [Completed]
No.624 Date. 2006-01-31(PST)
Dear users,
We will be doing a small maintenance on our payment system on Wednesday February 1st, 2006 at approximately 4:30pm PST. During this period, the Pay by Cash payment method will be unavailable for about an hour. This system will be available again at approximately 5:30pm PST. We apologize for any inconvenience that this may have caused.
Weekly Server Maintenance, January 31, 2006 [Completed]
No.625 Date. 2006-01-31(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Valentine`s Day Poem Contest Winners
No.626 Date. 2006-02-14(PST)
Dear Users,
We are proud to announce the winners of the iRO Backstage Valentine`s Day Poem Contest! Congratulations to the winners and thank you to all who participated!
To see the winners of this contest, please click on the fanart link in the community section of our website or click the following link.
Weekly Server Maintenance, February 14, 2006 [Completed]
No.627 Date. 2006-02-14(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
ISP Maintenance on February 17, 2006
No.628 Date. 2006-02-17(PST)
Dear users,
Our ISP has informed us of some emergency maintenance that will be done on their backbone circuits. This may result in disconnections and inaccessibility to our game servers. Any users that are on the Abovenet/MFN networks will be directly affected by this maintenance. The estimated downtime that our ISP provided is as follows:
February 17, 2006 at 9pm PST to February 18, 2006 3am PST
We apologize for any inconvenience that this has caused and appreciate your patience while this maintenance is underway.
Weekly Server Maintenance, February 21, 2006 [Completed]
No.629 Date. 02-21(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Gravity Interactive Inc, a leader of the online game industry, is currently seeking energetic and highly reliable individuals for Part Time Customer Service Positions at its Marina Del Rey office in California for all its current game titles.
Part Time Customer Service Representative
Position Description:
1. Responsible for resolving users` inquiries, disputes, complaints and ensuring users satisfaction
2. Document and update requests for support to come up with the resolution.
3. Act as a liaison between users and various internal departments
4. Provide technical support to end users on game and other related issues
5. Must be able to work in a fast-paced but supportive environment
6. Requires strong attention to detail & follow through on User issues
Part Time Qualifications:
1. Strong verbal and written communication skills
2. Previous customer service experience and a commitment to superior customer satisfaction.
3. Team-oriented professional work attitude with the ability to work independently
4. Able to deal with high stress.
5. Familiarity with PC gaming and MMORPGs.
6. Strong organizational and time management skills.
7. Open and flexible schedule including 3rd shifts and afternoon shifts.
8. Local candidates only
Qualified Candidates please send your cover letter, resume, salary history/requirement in MS Word Format and email to: employment@ragnarokonline.com
Lighthalzen Update for Sakray on March 7, 2006
No.631 Date. 2006-02-28(PST)
Dear users,
We would like to announce the upcoming release of Lighthalzen. The new content will be implemented on the Sakray server during our scheduled maintenance on March 7, 2006.
For more information about this update please view our Updates section.
The Lighthalzen patch is now available on our downloads Section. The downloads section may be accessed by following the downloads link from our websites main menu. Sakray players are encouraged to download and install this patch prior to logging in after our scheduled maintenance to avoid possible delays in updating their clients.
We hope all our players enjoy the newly implemented content.
Weekly Server Maintenance, February 28, 2006 [Completed]
No.632 Date. 2006-02-28(PST)
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
No .637 Date 2006-03-14
Lighthalzen Update for Chaos, Loki, and Iris on March 21, 2006
Dear users,
We would like to announce the upcoming release of Lighthalzen. The new content will be implemented on the Sakray server during our scheduled maintenance on March 21, 2006.
For more information about this update please view our Updates section.
The Lighthalzen patch is now available on our downloads Section. The downloads section may be accessed by following the downloads link from our websites main menu. All users are encouraged to download and install this patch prior to logging in after our scheduled maintenance to avoid possible delays in updating their clients.
We hope all our players enjoy the newly implemented content.
No. 640 Date 2006-03-15
O`Riley`s Spell of Snake Weakening [Been cast and completed]
Dear Citizens
To all of those that are searching for the Gold Coins to help Leprechaun O`Riley get his Treasure back the O`Riley family sends you good tidings. It seems they have banded together to weaken the Snake Lord and his minions to allow more "Snake Beating Justice" for all citizens.
For them to cast this spell they will request that all citizens close their eyes and think of Green Ale for about 15 minutes, starting at 5:30pm (PST).
***Translation we will be having a short maintenance after WoE to help balance the monster spawns of the St Patrick`s event, starting at 5:30pm and lasting about 15 minutes.
Completed***
